Client Case Study

How Diverse Staffing Resolved Compliance Gaps and Stabilized Workforce Operations for a High-Demand Food Manufacturer

Client Information

Client:

Leading Custom Food Ingredient Manufacturer

Industry:

Food Manufacturing

Location:

Lebanon, IN

Client Size

300+ Employees

The Challenge

When this major food manufacturing partner engaged Diverse Staffing, they were relying on multiple staffing vendors but struggling to meet their workforce needs. Despite working with several agencies, they faced ongoing compliance risks, inconsistent staffing coverage, and a lack of accountability.

Compliance Concerns

Inconsistent drug screening and verification of work authorization put them at risk.

Understaffed Shifts

Persistent fill-rate issues and no reliable back-up plan meant production delays.

Communication Lapses

Delayed response times and a lack of transparency left supervisors without support.

The Diverse Difference

Hands-On Support. High-Impact Results.

Diverse Staffing delivered a tailored, high-touch solution designed for speed, structure, and long-term success. By combining proactive oversight, compliance-driven staffing strategies, and hands-on scheduling support, we transformed day-to-day operations into a more efficient, reliable, and resilient system.

Proactive Workforce Oversight

We assigned multiple points of contact to manage every layer of engagement. New starts were checked in daily, and quarterly business reviews ensured progress stayed aligned with goals.

Staffing Strategy + Compliance Control

We built a screened, on-demand labor pool and maintained weekly hiring audits to uphold compliance. Every client request was answered in under an hour.

Collaborative Scheduling Support

By gaining access to the client’s scheduling portal and attending weekly supervisor meetings, we helped plan shifts more accurately and ensured coaching and corrective actions stayed on track.

The Results

Our partnership brought stability, accountability, and performance improvements across the board.

Fill Rates

100%

previously inconsistent

Avg. Assignment Time

113 days

previously unknown

Turnover Rate

24%

up from 80%

Workers Comp.

0

previously not tracked

Key Benefits Summary

The impact was both immediate and lasting. Within two weeks, all shifts were fully staffed, including backups. With proactive support and reliable scheduling, Diverse Staffing eased the burden on supervisors and delivered measurable gains in retention, safety, and stability.

Reliable Workforce Coverage
All production roles—including backups—were consistently staffed and supported, ensuring uninterrupted operations from day one.

Compliance, Safety, and Stability
Weekly audits and rigorous screening protocols upheld full compliance, prevented safety incidents, and reduced turnover by over 50 points.

Embedded Support for Lasting Impact
Supervisors gained time back through real-time scheduling assistance and ongoing, hands-on support from Diverse Staffing’s team.

“Within two weeks of launch, we saw every shift filled—including backups. Diverse even took scheduling off our plate, giving our supervisors time back to focus on production.”

-Operations Leadership