Client Case Study

How Diverse Staffing Reduced Turnover and Boosted Production

Client Information

Client:

A Leading Lubricant Manufacturer and Distributor

Industry:

Manufacturing

Location:

Indianapolis, IN

Client Size

150 Employees

The Challenge

Inconsistent labor, high turnover, and underqualified placements were causing production delays and missed delivery timelines. Previous staffing partners lacked the tools and compliance capabilities—like E-Verify—to support safe, reliable operations.

Unqualified Talent

Workers were unvetted, some without E-Verify clearance, creating safety and compliance risks.

Attendance Gaps

Frequent no-shows and tardiness caused daily production delays and stressed internal teams.

No Workforce Visibility

With no attendance or performance visibility, the client couldn’t forecast needs or ensure accountability.

The Diverse Difference

Clarity, Commitment, and Consistency

To turn things around, Diverse Staffing delivered a hands-on, high-accountability staffing model tailored to the client’s operation. By combining on-site support, proactive attendance management, and a rigorous recruiting process, we helped restore stability, boost productivity, and rebuild trust in the temporary workforce..

On-Site Oversight & Retention Focus

Diverse Staffing assigned a dedicated team to manage onboarding, implement daily check-ins, and maintain a visible on-site presence. This helped boost accountability and quickly resolve performance issues. Frequent feedback loops and coaching further strengthened retention and productivity

Proactive Attendance Management

We introduced real-time attendance tracking and early-morning team check-ins, minimizing tardiness and absenteeism. These systems ensured consistent shift coverage and operational continuity—even during high-demand periods.

Quality-First Recruiting

Our focus on sourcing dependable general laborers and material handlers, combined with tailored onboarding and training, helped us quickly raise the standard of performance while addressing long-standing gaps left by previous vendors.

The Results

Diverse Staffing’s tailored approach delivered measurable improvements within the first two weeks.

Fill Rates

108%

up from 60%

Time to Fill

<2 days

down from 5 days

Turnover Rate

43%

down from 79%

Attendance Rate

93%

up from 72%

Key Benefits Summary

The streamlined staffing model not only stabilized operations but also eliminated the need for overtime and boosted morale across the permanent team. The client has since added weekend and second-shift support and named Diverse Staffing their exclusive staffing partner.

Reliable Workforce Coverage
Real-time attendance tracking and early check-ins ensured consistent shift coverage and reduced disruptions, keeping production on schedule.

Dramatic Turnover Reduction
Turnover decreased by more than 35%, enhancing workforce stability and fostering long-term productivity gains throughout the operation.

Simplified Staffing Model
By consolidating under one trusted partner, the client eliminated confusion, improved accountability, and achieved faster, more effective staffing outcomes.

" In manufacturing, we deal with enough surprises…temps shouldn’t be one of them. Your team has been rock solid: quick to respond, easy to work with, and always on point. It’s like having a ‘no panic button’ when things get tight. You’ve never let us down, and that’s rare enough to brag about.”

-Director of Manufacturing