Client Case Study

How Diverse Staffing Rescued Workforce Stability for a Consumer Goods Manufacturer

Client Information

Client:

A National Leader in Household Consumer Goods

Industry:

Manufacturing

Location:

Dallas, TX

Client Size

78 Employees

The Challenge

Before engaging with Diverse Staffing, the client—an established manufacturer of consumer household products—was struggling with a fractured staffing model. Relying on three different agencies led to inconsistent fill rates, safety issues, and a failure to meet key production and cost objectives.

Workforce Instability

High turnover and unreliable coverage disrupted productivity and morale.

Operational Risk

Frequent safety issues and overtime drove up compliance concerns and labor costs.

Growth Constraints

Production delays and workforce gaps hindered the company’s ability to scale.

The Diverse Difference

Clarity, Consistency, and Commitment

Rather than offering a one-size-fits-all solution, Diverse Staffing took a strategic, hands-on approach—aligning workforce solutions with the client’s unique operational challenges. From precision onboarding to proactive retention strategies and data-driven performance reviews, our partnership delivered stability, accountability, and long-term impact.

Onboarding Precision & White-Glove Oversight

Diverse Staffing performed a detailed operational discovery to align workforce solutions with business goals. We implemented a white-glove service strategy, focused on placing well-vetted, production-ready talent and supported by a robust check-in process to ensure daily reliability.

Engagement & Retention Strategy

We launched a tailored Associate Engagement Program to boost morale, productivity, and retention, ultimately helping to lower turnover to 15%. Weekly interactions and touchpoints reinforced best practices, created accountability, and fostered a stronger culture.

Proactive KPI Monitoring

A Quarterly Review process brought structure and accountability through regular goal setting, metric tracking, and collaborative planning. This data-driven approach strengthened our strategic partnership and supported ongoing operational improvements.

The Results

Full coverage and reduced turnover enabled the client to meet aggressive production goals and scale operations.

Fill Rates

100%

up from 72%

Time to Fill

1 day

down from  5 days

Turnover Rate

15%

down from 89%

Workplace Injuries

0

down from 1 per month avg.

Key Benefits Summary

The results of our partnership were immediate and transformative. By streamlining staffing operations and prioritizing accountability, Diverse Staffing helped the client eliminate key pain points and unlock new growth opportunities.

Reliable Workforce Coverage
Time-to-fill dropped from five days to one. Daily check-ins and proactive support ensured 100% staffing reliability and minimized production gaps.

Dramatic Turnover Reduction
Turnover dropped by 74%, creating a more stable and engaged workforce while reducing the disruption and cost of frequent replacements.

Safety and Scalability
With zero safety incidents, the client gained the confidence to expand operations, adding two new production lines and winning major new accounts.

We leveraged our partnership with Diverse Staffing to win a well-known big box consumer goods retail company as a customer. The customer asked how we would scale operations to meet their product needs. We shared our successes to scale as a result of our partnership with Diverse Staffing.

-HR Manager